This website (www.grouchos.com), the Groucho’s Rewards Program (“GRP”), Groucho’s Gift Card
Program (GCP), Mobile Applications (each, an “App”), and Online Digital Services (“ODS”), provided
by us (collectively, the “Digital Services”) are operated by Groucho’s Franchise Systems, LLC
(“Groucho’s). By using the Digital Services, you agree to be bound by these terms and our Privacy
use any of the Digital Services signifies your agreement to any such changes.
The ODS include but are not limited to the following:
Groucho’s Deli Social Media (including both Groucho’s Corporate and Franchised Locations)
Franchise Inquiry Submissions
Ordering online or through an App
While we make reasonable efforts to provide accurate and current information on the Digital Services,
you should not assume that the information contained is always up to date or that the Digital Services
contain all pertinent information available. We and our affiliates, agents and franchisees make no
warranties, express or implied, as to the accuracy of the information accessed on or through the
With the exception of any personal data or information you submit (which shall be maintained in
whether by direct entry, submission, e-mail or otherwise, including data, questions, comments or
suggestions, will be treated as non-confidential and non-proprietary and will become our property. We
and our affiliates, agents and franchisees many use this information for any purpose, including,
without limitation, reproduction, solicitations, disclosure, transmission, publication, broadcast and
posting. We and our agents, affiliates and franchisees may also use any ideas you submit in our
businesses without any liability to you.
Please be aware that some of the promotional items, menu items, special offers and prices may only
be available for a specified time in certain Groucho’s Deli locations.
Groucho’s Rewards Program (GRP)
available at https://grouchos.com/website-privacy-policy/
Groucho’s Gift Card Program (GCP)
The GCP is administered by Factor 4 (“F4”). Use of the GCP Card is also subject to the F4 Privacy
Policy available at https://factor4gift.com/privacy-policy/
Online and Mobile Ordering (App)
Online ordering via the ODS is administered by ToGo Technologies, LLC. Your use of ordering with
available at: https://www.togoorder.com/Docs/Legal.aspx
The Groucho’s E-Club is hosted by Mailchimp. Participation in the Groucho’s E-Club is subject to
Groucho’s may make available to you the ability to order online from our participating Groucho’s Deli
taxes and other amounts due relating to your order will be identified when you place your order.
There may be limits on the dollar values and number of orders that may be placed through the ODS.
You are responsible for payment of your order by means of a payment option made available through
the ODS at the time of ordering. We use third party providers and may accept various third-party
services to process payments. The Groucho’s Deli restaurant identified when you place your order is
responsible for fulfilling your order and for any questions or other communications regarding your
order. Discounts, coupons and other offers may not be able to be combined with online ordering.
Every participating Groucho’s Deli restaurant location may not have all menu items identified through
Mobile Applications: To use the ODS made available through an APP you must have a compatible
mobile device. Groucho’s does not warrant that the App will be compatible with your mobile device. If
you access the App using an Apple iOS or Android powered device, Apple Inc. or Google, Inc., and
responsible for the provision or support of the App. You agree that your access to the App also shall
be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service. The
App may automatically download and install updates from time to time or require the downloading
and installation of updates or new versions for continued use. You acknowledge that in some
instances updates and/or new versions may replace, reduce, or remove features and functionality in
prior versions of the App.
Transactions with Groucho’s and Third Parties:
If you wish to make purchases through the ODS, you may be asked by us or the merchant or
operator from whom you are making the purchase to supply certain information, including credit card,
debit card, or other payment mechanism information. You agree not to hold Groucho’s or any of its
affiliates liable for any loss or damage of any sort incurred because of any such transactions. You
agree that all information you provide relating to such purchases shall be accurate, complete and
current. You agree to pay all charges incurred by users of your credit card, debit card, or other
payment mechanism at the prices in effect when such charges are incurred. You also will pay any
applicable taxes, if any, relating to any purchases you make.
Copyright & Trademark
Except as otherwise indicated, all content appearing on the Digital Services (including text, images,
logos, scripts, videos, animations and interactive features) is the copyrighted work of Groucho’s or its
third-party content suppliers and is protected by U.S. and international copyright laws.
We grant you a limited license to access and make personal use of this website, but not to download
(other than page caching) or modify any Digital Service, or any portion thereof, except with our
express written consent. This license does not include any resale or commercial use of any portion of
the Digital Services; any collection and use of any listings, menus, descriptions or prices; any
derivative use of such content; or any use of data mining, robots, or similar data gathering and
extraction tools. No portion of the Digital Services may be reproduced, duplicated, copied, sold,
resold, visited or otherwise exploited for any commercial purpose without our express written consent.
You may not use frames or other embedding methods to enclose any portion of the any of the Digital
Services in other content. You may not use our trademarks in meta-tags or any other hidden text
without our express written consent.
We and our licensors retain all right, title and interest in the Digital Services and any content,
features, products and services offered on the Digital Services, including any and all intellectual
property rights. We and our licensors reserve all rights not expressly granted. Any unauthorized use
of this site or its content terminates your limited license to use this site.
Notice Regarding Copyright Agent.
Groucho's respects the intellectual property rights of others and requests that users of our Digital
Services do the same. If you believe that any content on the Digital Services violates or infringes
upon your intellectual property rights pursuant to Title 17, United States Code, Section 512(c)(2),
please provide a notice to the designated Copyright Agent (as set forth below) for the Digital Services
containing the following:
An electronic or physical signature of a person authorized to act on behalf of the owner of the
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing and information enough to permit
Groucho's to locate the material;
The address, telephone number, and, if available, an e-mail address at which the complaining
party may be contacted;
A representation that the complaining party has a good faith belief that use of the material in
the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A representation that the information in the notice is accurate, and under penalty of perjury,
that the complaining party is authorized to act on behalf of the owner of an exclusive right that
is allegedly infringed.
Copyright infringement claims and notices should be sent to:
Southeast IP Group, LLC
Attn: Tom Moses
139 Commons Way. | Greenville, SC 29611
Links to Third Party Websites and Social Media Pages
Some links on this site will connect you with websites or social media pages that are not under our
control. The inclusion on this site or on an App of a link does not imply an endorsement by Groucho’s
of, nor is Groucho’s responsible for any content of any linked site or social media page. We assume
no responsibility or liability for any information, intellectual property or material that may be obtained
on other websites or social media pages accessed through this website. We do not make any
representations or warranties regarding the quality of any product or service contained at any such
website or social media pages or the ownership of intellectual property related to it. Access them at
your own risk.
Certain sections or pages on this site may contain separate terms and conditions, which are in
addition to these terms and conditions. In the event of a conflict, the additional terms and conditions
will govern for those sections or pages.
Groucho’s recommends that parents and guardians supervise their children’s internet use. It is our
policy that no information should be posted or submitted to the Digital Services or any site or social
media account linked to by the Digital Services by a minor under the age of 13 without parental
Use of Information and Materials
The information and materials contained in these pages and the terms and conditions set forth herein
are subject to change without prior notice. Unauthorized use of the Digital Services including but not
limited to unauthorized entry into Groucho’s systems, misuse of passwords, or misuse of any
information posted on any of the Digital Services, is strictly prohibited. Not all products and services
are available in all geographic areas. Eligibility for products and services is subject to final
determination by Groucho’s and/or its affiliates.
THE INFORMATION AND MATERIAL CONTAINED IN THE DIGITAL SERVICES, INCLUDING
TEXT, GRAPHICS, LINKS OR OTHER ITEMS ARE PROVIDED “AS IS,” “AS AVAILABLE.” WE AND
OUR AFFILIATES, AGENTS AND FRANCHISEES DO NOT WARRANT THE ACCURACY,
ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIAL AND EXPRESSLY
DISCLAIM LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIAL.
NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY INCLUDING BUT NOT
LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM
COMPUTER VIRUS OR MALWARE, IS GIVEN IN CONJUNCTION WITH THE INFORMATION AND
MATERIAL AVAILABLE ON THIS SITE. WE AND OUR AFFILIATES, AGENTS AND FRANCHISEES
SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE
CONTENT ON THE DIGITAL SERVICES.
Limitation of Liability
WE AND OUR AFFILIATES, AGENTS AND FRANCHISEES DO NOT GUARANTEE THAT YOUR
USE OF THIS SITE OR THE DIGITAL SERVICES WILL BE UNINTERRUPTED OR FREE FROM
ERRORS, NOR THAT THIS SITE OR THE SERVER AND THE DIGITAL SERVICES WILL BE FREE
OF VIRUSES, MALWARE OR OTHER HARMFUL COMPONENTS. WE AND OUR AFFILIATES,
AGENTS AND FRANCHISEES WILL NOT BE LIABLE FOR ANY DAMAGES SUFFERED BY YOU,
INCLUDING ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING,
WITHOUT LIMITATION, LOSS OF INFORMATION, PROGRAMS OR OTHER DATA, AND IN THE
CASE OF A BUSINESS, ANY LOST PROFITS OR DAMAGES FROM BUSINESS INTERRUPTION,
AND IN THE CASE OF AN INDIVIDUAL, LOSS OF INFORMATION OR LOSS OF VALUE THAT
RESULT FROM ACCESS TO, USE OF OR INABILITY TO USE THE DIGITAL SERVICES OR DUE
TO ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION
THROUGH THE INTERNET, EVEN IF WE OR OUR AFFILIATES, AGENTS OR FRANCHISEES
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Groucho’s and its parents, subsidiaries,
franchisees, and affiliates, and their respective officers, directors, employees, agents, licensors,
suppliers and third-party partners from and against all losses, expenses, damages and costs,
Governing Law; Jurisdiction; Venue; Severability of Provisions
The terms are governed by the laws of the State of South Carolina and controlling United States
federal law without regard to any conflicts of law provisions. All parts of these terms apply to the
maximum extent permitted by law. We agree that if we cannot enforce a part of this contract as
written, then that part will be replaced with terms that most closely match the intent of the part we
cannot enforce to the extent permitted by law. The invalidity of part of these terms will not affect the
validity and enforceability of the remaining provisions. The section headings are for convenience and
do not have any force or effect.
Use of the Digital Services is unauthorized in (a) any manner that does not give full effect to all
provisions of these Terms and Conditions and (b) any jurisdiction where the use of the Digital
Services may violate any legal requirements. No joint venture, partnership, employment or agency
relationship exists as a result of these Terms and Conditions or your use any of the Digital Services.
entire agreement between you and Groucho’s with respect to this site and supersede any prior or
contemporaneous communications and proposals, whether electronic, oral, or otherwise between you
effective unless specifically authorized by an officer of Groucho’s. Any alleged waiver of any breach
information provided at http://www.grouchos.com/contactus.html.
These terms were last updated and posted on December 13, 2019.